{"id":10279,"date":"2026-01-20T17:49:14","date_gmt":"2026-01-20T16:49:14","guid":{"rendered":"https:\/\/obskur.net\/?page_id=10279"},"modified":"2026-02-23T20:31:34","modified_gmt":"2026-02-23T19:31:34","slug":"support","status":"publish","type":"page","link":"https:\/\/obskur.net\/de\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t
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\r\n \r\n \r\n \r\n star_shine<\/span>\r\n Materials & Quality<\/span>\r\n <\/a>\r\n\r\n \r\n \r\n eco<\/span>\r\n Sustainability & Responsibility<\/span>\r\n <\/a>\r\n\r\n \r\n \r\n audio_file<\/span>\r\n Digital Products (Music)<\/span>\r\n <\/a>\r\n\r\n \r\n \r\n local_shipping<\/span>\r\n Shipping & Delivery<\/span>\r\n <\/a>\r\n\r\n \r\n \r\n payments<\/span>\r\n Payments<\/span>\r\n <\/a>\r\n\r\n \r\n \r\n package_2<\/span>\r\n Returns & Refunds<\/span>\r\n <\/a>\r\n\r\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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OBSKUR Berlin FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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star_shine<\/span> Materials & Quality<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\n\t\t\t\tWhat kind of paper do you use for Posters?\t<\/span>\n\t\t\n\t\t\n\t\t\t\t\n\t\t<\/i>\t<\/span>\n\t\t\t<\/span>\n\t\t\n\t\t\t\t\n\t\t<\/i>\t<\/span>\n\t\t\t<\/span>\n\t<\/span>\n\t<\/h4>\n
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We use museum-grade matte paper. This premium, heavyweight paper 250 gsm feels substantial and durable.<\/p>

No glare: The uncoated, matte finish prevents reflections, ensuring the artwork looks stunning even in brightly lit rooms.<\/p>

Archival quality: It is designed to last for years without yellowing, preserving the true colours of the design.<\/p>\t<\/div>\n<\/div>\n

\n\t\n\t\t\t\tWhat are the details of the Museum-Quality Matte Poster?\t<\/span>\n\t\t\n\t\t\n\t\t\t\t\n\t\t<\/i>\t<\/span>\n\t\t\t<\/span>\n\t\t\n\t\t\t\t\n\t\t<\/i>\t<\/span>\n\t\t\t<\/span>\n\t<\/span>\n\t<\/h4>\n
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This museum-grade archival poster is designed for collectors, offering a sophisticated, non-shiny aesthetic on natural off-white, uncoated paper.<\/p>

  • Material & Weight:<\/strong> Crafted from heavyweight 250 gsm (0.29 mm thick) paper for a substantial, high-end feel.<\/li>
  • Archival Quality:<\/strong> The acid-free paper has a pH above 7, guaranteeing it resists yellowing over time.<\/li>
  • Sustainability:<\/strong> Responsibly made using FSC-certified paper.<\/li>
  • Print Quality:<\/strong> High-resolution printing ensures sharp details, while professional-grade UV-resistant inks prevent fading.<\/li><\/ul>\t<\/div>\n<\/div>\n

    \n\t\n\t\t\t\tWhat are the details of the Premium Canvas Print?\t<\/span>\n\t\t\n\t\t\n\t\t\t\t\n\t\t<\/i>\t<\/span>\n\t\t\t<\/span>\n\t\t\n\t\t\t\t\n\t\t<\/i>\t<\/span>\n\t\t\t<\/span>\n\t<\/span>\n\t<\/h4>\n
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    Our standard canvases are designed to resemble gallery pieces. This premium canvas print features an enhanced natural woven texture that creates a timeless, unframed aesthetic.<\/p>

    • Material:<\/strong> Made from a heavyweight (300-350 gsm) cotton-polyester blend that provides a rich, tactile surface.<\/li>
    • Structure:<\/strong> It provides a gallery-ready impact with a 4 cm-thick frame and a 12 mm floating gap for a stunning sense of depth.<\/li>
    • Print Quality:<\/strong> Utilizes high-resolution printing and professional-grade UV-resistant inks to prevent fading and ensure sharp details.<\/li>
    • Care Instructions:<\/strong> Keep out of extended direct sunlight and gently dust with a soft, dry cloth to preserve its vibrant colors.<\/li><\/ul>\t<\/div>\n<\/div>\n

      \n\t\n\t\t\t\tWhat are the details of the Premium Framed Canvas?\t<\/span>\n\t\t\n\t\t\n\t\t\t\t\n\t\t<\/i>\t<\/span>\n\t\t\t<\/span>\n\t\t\n\t\t\t\t\n\t\t<\/i>\t<\/span>\n\t\t\t<\/span>\n\t<\/span>\n\t<\/h4>\n
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      As the most premium product in the shop, this canvas bridges classic fine art and OBSKUR aesthetics with captivating depth.<\/p>

      • Material:<\/strong> Features a heavyweight (300-350 gsm) cotton-polyester blend canvas for a rich surface.<\/li>
      • Framing:<\/strong> Choose from sustainable FSC-certified poplar or pine frames in minimalist Black, rustic Natural Wood, or classic Dark Brown.<\/li>
      • Design:<\/strong> Gallery-ready design featuring a 4 cm frame thickness and a sophisticated 12 mm floating gap.<\/li>
      • Print Quality:<\/strong> High-resolution printing with professional-grade UV-resistant inks prevents fading.<\/li>
      • Care Instructions:<\/strong> Avoid extended exposure to direct sunlight and dust with a soft, dry cloth; no water or cleaning solutions are needed.<\/li><\/ul>\t<\/div>\n<\/div>\n

        \n\t\n\t\t\t\tDo the products come ready to hang?\t<\/span>\n\t\t\n\t\t\n\t\t\t\t\n\t\t<\/i>\t<\/span>\n\t\t\t<\/span>\n\t\t\n\t\t\t\t\n\t\t<\/i>\t<\/span>\n\t\t\t<\/span>\n\t<\/span>\n\t<\/h4>\n
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        Canvas and framed canvas: Yes! These arrive with mounting brackets and hardware included, so you can hang them immediately.<\/p>

        Posters: These are shipped either rolled in protective tubes or in flat envelopes, depending on the size, and do not include frames or hanging strips.<\/p>\t<\/div>\n<\/div>\n<\/div>\n\t